Our Values
Compassion: we approach each individual with empathy and understanding, recognizing the uniqueness of their needs.
Collaboration: we work together as a cohesive team, integrating diverse services to offer comprehensive care solutions.
Respect: we honor the dignity and worth of each person, treating all with courtesy and consideration
Inclusion: we embrace diversity and ensure that our services are accessible and welcoming to all members of the community.
Excellence: we are committed to delivering services of the highest quality, striving for continuous improvements in all aspects of healthcare.
Our Vision
A community where every resident in Havering enjoys optimal health and wellbeing, empowered by personalised care and a supportive network that values dignity and inclusivity.
Hero Health is a platform used by NHS GP practices to communicate with patients. Hero integrates with our medical record systems, and gives us a simple set of tools for communicating with you.
Using Hero, we’re able to:
- Send SMS, Email and NHS App messages to you, our patients
- Invite you to submit information through structured questionnaires
- Accept online bookings
- Offer care navigation and website triage for new enquiries
The Hero Health product is used in 100s of NHS GP and community services across England and Wales.
For more information about Hero, you can view this page on Hero’s website: “Hero Health – For Patients“